AORA Group Privacy notice

1. Information We Collect

We may collect the following types of personal data:

• Personal Identifiable Information (PII): Name, email address, phone number, company information, and other details provided during inquiries, orders, or consultations.
• Transactional Data: Information related to purchases, services, and billing.
• Usage Data: How you use our website and services, such as cookies, IP addresses, and browser types.

2. How We Use Your Information

AORA Group collects and processes personal data for the following purposes:

• To provide and improve our products and services.
• To respond to your inquiries and process your orders.
• For marketing and promotional activities (only with your consent).
• To comply with legal obligations and protect our rights.

3. Sharing of Information

We may share your personal data with:

• Third-party service providers who assist in business operations (e.g., logistics, payment processing).
• Regulatory authorities if required by law. We will ensure that these parties protect your personal data in accordance with PDPA.

4. Data Security

AORA Group implements reasonable security measures to safeguard your personal data. While we strive to protect your data, we cannot guarantee its complete security due to inherent risks in digital communications.

5. Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights

Under the PDPA, you have the right to:

• Access your personal data.
• Correct inaccuracies in your personal data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at [email protected].

7. Use of Cookies

We use cookies to enhance your experience on our website. You can choose to disable cookies via your browser settings.

8. Updates to This Policy

AORA Group reserves the right to modify this Privacy notice at any time. Changes will be posted on our website with the updated effective date.

Contact Us

For any inquiries or concerns about our privacy practices, please contact us at:

AORA Group Pte. Ltd.

Email: [email protected]